Legal notice
LUMIHUGS Legal Notice
Effective Date: May 11, 2026
This website and online store are operated by NOMAD CREATIVE CREW LLC, doing business as LUMIHUGS (“LUMIHUGS,” “we,” “us,” or “our”).
This Legal Notice provides general information about the company operating this website and the terms under which visitors may access and use the website.
1. Company Information
Legal entity: NOMAD CREATIVE CREW LLC
Trade name / brand: LUMIHUGS
Business address:
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Contact email: support@lumihugs.com
Website: lumihugs.com
LUMIHUGS is an online brand and store focused on children’s bedtime comfort products, plush products, sleep-support accessories, and related products and content.
2. Website Operator
The website and online store are operated by NOMAD CREATIVE CREW LLC, a limited liability company organized in the United States.
All sales made through this website are made directly between the customer and NOMAD CREATIVE CREW LLC, doing business as LUMIHUGS.
Shopify provides the e-commerce platform that enables us to operate the online store. Shopify is not the seller of LUMIHUGS products. Shopify’s own terms state that the merchant is responsible for its store, customer relationship, policies, products, fulfillment, regulatory compliance, and transactions with customers.
3. Website Use
By accessing or using this website, you agree to use it in accordance with applicable laws, our Terms of Service, Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on this website.
You must not use this website for unlawful, fraudulent, abusive, harmful, or unauthorized purposes.
4. Product Information
We aim to provide accurate and up-to-date information about our products, including descriptions, images, features, prices, availability, estimated shipping windows, warnings, and care instructions.
However, product images, colors, dimensions, weights, specifications, packaging, accessories, and availability may vary due to photography, screen settings, production batches, manufacturing tolerances, logistics, or other factors.
We reserve the right to correct errors, inaccuracies, or omissions at any time.
5. Pre-Orders and Estimated Shipping
Some LUMIHUGS products may be offered as pre-orders, reservations, or part of a limited Founder Batch before they are available for immediate shipment.
When a product is offered as a pre-order, the product page, checkout, or related communication will provide an estimated shipping window.
If the estimated shipping date changes materially, we will notify affected customers using the email address provided at checkout.
For online sales in the United States, the FTC requires sellers to have a reasonable basis for the shipping timeframe they advertise; if they cannot ship within the promised time, they must obtain the customer’s consent to the delay or refund payment for the unshipped merchandise.
6. No Medical or Therapeutic Claims
LUMIHUGS products are designed to support a calming bedtime routine and provide comfort.
They are not medical devices, therapeutic devices, healthcare products, or substitutes for professional medical advice, diagnosis, treatment, or therapy.
We do not claim that our products diagnose, treat, cure, prevent, or improve any medical, psychological, behavioral, sleep-related, sensory, developmental, or health condition.
If you have concerns about a child’s sleep, anxiety, sensory needs, development, health, or safety, please consult a qualified healthcare professional.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, product names, product designs, videos, audio, page layouts, icons, trademarks, trade dress, and brand elements, is owned by or licensed to NOMAD CREATIVE CREW LLC, LUMIHUGS, or our licensors.
You may not copy, reproduce, distribute, modify, display, sell, resell, exploit, reverse engineer, or create derivative works from our website content, products, designs, branding, or services without our prior written permission.
The name LUMIHUGS, related logos, product names, visual identity, and brand elements are trademarks, trade names, or brand assets of NOMAD CREATIVE CREW LLC or its affiliates.
8. Third-Party Links and Services
This website may contain links to third-party websites, platforms, payment providers, shipping providers, social media platforms, apps, or other external services.
We are not responsible for the content, accuracy, privacy practices, security, policies, or actions of third-party websites or services.
Your use of third-party services may be governed by their own terms and policies.
9. Limitation of Liability
We work to keep this website available, accurate, secure, and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from viruses or harmful components.
To the fullest extent permitted by applicable law, NOMAD CREATIVE CREW LLC, LUMIHUGS, and their owners, officers, employees, contractors, affiliates, service providers, and partners are not liable for damages arising from website interruptions, technical issues, inaccuracies, unauthorized access, third-party services, or use of the website or products, except where such limitation is prohibited by law.
10. Applicable Policies
Please review our full store policies before placing an order:
- Terms of Service
- Privacy Policy
- Return & Refund Policy
- Shipping Policy
- Your Privacy Choices, where applicable
If there is any conflict between this Legal Notice and a more specific policy, the more specific policy will control for that particular matter.
11. Governing Law
This Legal Notice and your use of this website are governed by the laws of the State of Wyoming, United States, without regard to its conflict of law principles, except where prohibited by applicable consumer protection laws.
Nothing in this Legal Notice limits any rights you may have under applicable consumer protection, privacy, or e-commerce laws.
12. Contact
For questions about this Legal Notice, the website, or LUMIHUGS products, please contact us at:
NOMAD CREATIVE CREW LLC
Doing business as LUMIHUGS
30 N Gould St, Ste R
Sheridan, WY 82801
United States
Email: support@lumihugs.com